Wireshark has been an excellent tool in getting into the bottom of problems. With complex network you rarely can rely on documentation & logs in troubleshooting, you need to look what is actually going on from the network traffic.

One thing we had trouble, back in the days at OUSPG research group, was that due to fact that many systems depend on services all over the network, we needed captures from several points in the network to get to the bottom of things. Combining pcaps and filtering out background noise was laborious. We ended up with situations like these:

https://www.clarifiednetworks.com/Traditional Analysis

Thus we developed a nice, graphical UI which can be used to find the needle in the haystack, and then, when we needed to find the details, we could export actual packets to the Wireshark. It turned out to be something that a lot of people wanted, so we spinned off a company to develop the tool further:

https://www.clarifiednetworks.com/Clarified Analyzer

If you share your thoughts, check if our Analyzer is useful for you.